Where do you deliver to?
We deliver our blast frozen ready meals through our logistics partner everywhere in Hong Kong, Kowloon, and most locations in N.T and Outlying Islands. We no longer deliver on Sundays.
We can not deliver to the follow locations in NT and Outlying Islands:
New Territories: Lo Wu, Mai Po, Man Kam To, Ta Kwu Ling
Outlying Islands: Cheung Chau, Crooked Island (Kat 0) Grass Island, Lamma Island, Mui Wo, Peng Chau, Po Toi, Tai O, Tung Lung Chau, Tung Ping Chau
How do I request a delivery slot?
We have 3 delivery slots available
Morning (9 am-12 pm)
Afternoon (12 pm- 6 pm)
Evening (6 pm - 9 pm)
If you would like delivery on a certain day, please let us know in the order comment (instructions) field during checkout, and we will do our best to accommodate your request.
We deliver to the following locations, but can not provide the delivery slot service, but you can still select a date:
New Territories: Kam Shan, Kwu Tong, Lam Tusen Tai Po, Lam Tsuen Yuen Long, Lau Fau Shan, Lok Ma Chau Non-Restricted zone, Lung Kwu Tan, Pat Sin Leng, Sha Tau Kok Non-Restricted Zone, Tai Lam, Tai Mo Shan.
Outlying Islands: Chek Lap Kok Airport, Discovery Bay, Disneyland, Ma Wan, Sunny Bay
How is my order delivered?
All ready meals are shipped out in temperature controlled frozen vans by Yamoto Logistics. Mixed orders of ready meals and bean pasta & noodles, will be shipped together in a frozen box.
Orders of only bean pasta & noodles are delivered by SF Express.
When will my order be delivered?
We try to deliver all orders within 1-3 days after the order has been placed. Please leave a comment in the order comment field during checkout if you would like to request delivery on a certain day.
Do you deliver on public holidays and during typhoon?
We do not deliver during Sundays and public holidays in Hong Kong.
If typhoon signal 8 has been raised, all deliveries will be postponed to the next typhoon free day.
How long can I keep the meals?
The meals can be kept in freezer for up to 8 months. Each meal has a best before date stamped on the back of the sleeve.
I don't have a microwave, can I steam the meals?
Yes, our trays and film are safe to steam. Ensure that the plastic tray is not in contact with the sides of your wok while steaming the meals. Please wait for 1 minute after steaming for tray to regain it's rigidity after steaming.